AI Consulting
Identify high-impact AI use cases, validate feasibility, and define a practical execution plan.
Consulting for change-ready teams
Design Leader · Service Designer · UX Strategist
AI, UX, and Service Design that moves from ideas to measurable outcomes.
I work with product and service teams to clarify strategy, design experiences, and operationalize AI where it creates real value.
15 years design leadership
30+ projects delivered
Helsinki based
Services
Flexible consulting formats
UX Strategy & Research
Turn customer and user insights into prioritized experience improvements and product direction.
Service Design
Map end-to-end journeys, align teams, and redesign service touchpoints to reduce friction.
Portfolio
Selected public case studies
Detailed confidential work is available in the Client Portal.
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Simple process, serious rigor
1. Diagnose
Define business goals, user context, and constraints with key stakeholders.
2. Design
Prototype the service and delivery model, then test assumptions quickly.
3. Deliver
Support rollout with clear ownership, measurable KPIs, and iteration cadence.
Contact
Let’s discuss your next project
Send a short brief and I’ll reply with an initial recommendation and next steps.